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About Us




Have a question? Looking for a product? Want to share a comment? Check out the links below for more info or email us now at customerservice@claires.com.

Our Address

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Claire’s Stores, Inc.
2400 W. Central Rd.
Hoffman Estates, IL 60192
1-800-CLAIRES
www.claires.com

Gift Card Orders

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To determine the status of your gift card order, or to ask a question regarding an order you have placed, please contact Claire’s at 1-888-CLAIRES.
To order a gift card online, click here.

Store Locations

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To find the Claire’s store nearest you, try our handy online store locator. Simply type in your address or zip code and you’ll get a list of the stores nearest you, complete with maps and driving directions. Powered by Mapquest.

Ear Piercing

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It’s a major decision, so let our 20 years of piercing expertise guide you when the time is right. Click here for more info about getting your ears pierced at Claire’s.

Part-time Employment

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To inquire about openings for part-time employment, please contact the Claire’s store nearest you. Store location information is available through our online store locator.

Product Featured on www.claires.com

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Claire’s strives to show you our latest and greatest products as you’re surfing our site. However, we can’t always guarantee that the products we show online will be available in all stores at all times. For more information about availability of a particular product, please contact your local store. Click here to find the store nearest you.

Special Promotions

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From time to time Claire’s promotes contests and sweepstakes on our web site. Sponsorships, rules, and prizes for each event vary, so please carefully read the terms presented.

Privacy Policy

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We’re committed to protecting the privacy of our users, especially children ages 12 and under. Click here to review our privacy policy. It details the type of personal information that is collected from visitors, how it is used, and special considerations which are made to ensure safe interaction of children with our site. Still have questions? Send an e-mail to privacypolicy@claires.com.

Corporate Information

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For information concerning Claire’s parent company, Claire’s Stores, Inc., please visit www.clairestores.com.

General Comments

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We want to make your experience at claires.com as enjoyable as possible! If you have any comments or suggestions to pass along that will help us to improve, please email our customer service department.