Find a Store
My Store Preference
See Store Details
Please select your location. We recommend:
We will gladly accept returns and exchanges in our stores within 60 days of purchase with original receipt, tags and packaging. If you purchased items online at claires.com, you may return them to us by following the instructions on the back of your invoice, also detailed below. At this time, we cannot process exchanges online and store purchases cannot be returned by shipment.
In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.
If you receive an incorrect item, or damaged merchandise, please contact claires.com Customer Support by calling 1-800-804-7194, or emailing firstname.lastname@example.org.
2400 West Central Road
Hoffman Estates, IL 60192