You can sign up for the C.CLUB program at https://www.claires.com/ca/login/#signIn/?lang=en_CA or in participating Claire’s retail stores.

Please note that residents of Quebec are not eligible to enroll at this time.

Yes. You must be at least 14 years old to sign up for C.CLUB in Canada.

At this time, residents of Quebec are not eligible to sign up.

Nope! You do not have to make a purchase to join C.CLUB.

It’s 100% free and easy to join!

Yes, you will get a welcome email explaining all the C.CLUB perks, plus 20% off as a thank you for joining!

The C.CLUB program is limited to one Rewards account per person. If an extra account has been created, please contact our customer service team at 1-800-252-4737 to discuss your options for combining accounts in accordance with our Terms & Conditions.

Log into your existing claires.com account. On your “My Account” page, click the “Join Now” button to start the sign up process.

Please contact customer service at 1-800-252-4737 for help.

You will earn a 5 CAD Reward coupon for every 100 points accumulated. Members earn 50 points for every purchase (plus even more when you reach Bestie status). That’s right, as long as you spend 0.01 CAD or more, you get points! And you only need to shop twice to get a Reward!

You can earn points for qualifying purchases in our stores. You can also earn extra points for other engagement activities. When you join C.CLUB, benefits of membership include, but are not limited to: 20% off your next purchase, a birthday surprise (if you provide us with your birthday), annual Anytime Rewards, exclusive bonus events and promotions, and early access to product launches.

You will earn 50 points for every purchase made in a qualifying store* when you identify yourself as a C.CLUB member by providing your email address (or phone number, if applicable) at the point of purchase.

Any purchase totaling 100 CAD or more will earn 50 additional bonus points. This is limited to one purchase per day.

Your 20% off welcome offer will arrive via email after you join C.CLUB.

C.CLUB members that get a piercing qualify to receive one FREE pair of earrings (valued up to 17 CAD) every month for a year! You can learn more about this benefit here: https://www.claires.com/ca/free-earrings/?lang=en_CA

As a Level 1 member (Friend), you will be sent 5 CAD OFF via email on the first day of your birthday month (only if you provided your birthday prior to the first of the month). Your Birthday Surprise is valid for the full calendar month of your birthday.

C.CLUB has two membership levels. You will automatically become a Friend when you sign up. It’s FREE to join and offers tons of awesome benefits!

When you spend 100 CAD or more in a given calendar year (Jan 1–Dec 31), you will become a Bestie. Besties get the most perks!

C.CLUB members can qualify for Bestie status by spending a minimum of 100 CAD within a given calendar year. Purchases can be made in a qualifying store. Returns or purchases made via gift cards will be subtracted from the annual net spend calculation.

When you qualify for Bestie status, your status is secured for the remainder of the calendar year, plus one additional calendar year. In the second calendar year, you must spend 100 CAD minimum to maintain your status for year three.

For example: Spend 100 CAD or more in 2024 to qualify for Bestie status!

You will keep your Bestie perks for all of 2024 AND 2025.

In 2025, you will need to spend 100 CAD or more if you want to maintain your status for 2026.

When you qualify for Bestie status, you get more out of C.CLUB! Besties earn 75 points for every purchase, receive a Free Gift just for qualifying, get a special birthday surprise, receive double the Anytime Rewards and more!

Congratulations on becoming a Bestie! When you qualify for Bestie status, you will receive an email with your Free Gift offer. Show this email in-store to redeem any time before the end of the calendar year.

An Anytime Reward is exactly as it sounds! You choose when you want the Reward and we will issue it to you ASAP.

Friends get one 5 CAD Anytime Reward annually.
Besties get two 5 CAD Anytime Rewards annually.

Log into your claires.com profile and go to the My Account page. You will see an option to Activate Anytime Reward. Once you select this option, you will be issued bonus points in accordance with your Reward amount. Then, 5 days later you will have your Reward!

Qualifying stores include all Claire’s retail stores in Canada, excluding Quebec. You cannot earn points for purchases of Claire’s merchandise sold at other third-party retailers.

Level 1 customers (Friends) earn 50 points per purchase totaling 0.01 CAD or more. Only one purchase per day will qualify for points. For Claire’s employees, only one purchase per week will qualify for points.

Sometimes points may be offered on a “one-time only” basis for certain activities, in which case you will be limited to earning those points only once, even if you engage in a qualifying activity more than once.

Points bonuses and promotions are also limited limited to once per customer per day. For employees, these are limited to once per week.

Points are issued for purchases totaling 0.01 CAD or more and are calculated after any discounts or coupons. You cannot get points for previous purchases, online shipping, taxes, purchases of gift cards, charity donations, charges for plastic shopping bags, gifts with purchase or other giveaways, among other nonqualifying activities as stated in the Terms & Conditions.

You automatically get a 5 CAD Reward coupon for every 100 points earned! The coupon will be issued via email 5 days after reaching the 100 point threshold. You can find your Reward coupon(s) displayed in your online account at claires.com. Any unused points expire 12 months after earning. Reward coupons expire 90 days after being issued.

Please contact customer service at 1-800-252-4737 for help. Please have your receipt available when you call.

The points for your qualifying purchase should appear in your C.CLUB account within 36 hours of an in-store purchase.

We hope you redeem your points on a regular basis, so you can treat yourself! All unused points in your account will expire 12 months from the date they were earned. Points remain “unused” if they are not converted into a Reward coupon, so make sure you reach 100 points to get that Reward!

Reward coupons expire 90 days after they have been issued. You can check your C.CLUB account to verify Reward coupon expiration dates. You can also find the expiration date in the email you get when your Reward coupon is issued.

Redeeming your Reward coupons is easy! Just provide your email (or phone number if applicable) during checkout at a Claire’s store. The store associate will take it from there and apply the Reward coupon(s) to your purchase.

In the province of Ontario, no more than 50 CAD in Rewards may be redeemed at a given time. In addition, Reward coupons may not be redeemed on any item which is 50.01 CAD or greater.

You can check your point balance in your online account at claires.com, by asking a store associate in any Claire’s store, or by contacting customer service at 1-800-252-4737.

Reward coupons are issued 5 days after you have reached 100 points. And you can get a maximum of five Rewards per day! If you earned more than five Rewards, you will receive five Rewards per day until all earned Rewards have been issued.

We will send you an email with the Reward coupon(s) or you can get access via your online account at claires.com. You can also check your available Rewards at a Claire’s store by providing your email to a store associate.

You cannot purchase gift cards, pay for online shipping, pay for plastic bag charges, or make charitable donations using your Rewards, among other nonqualifying purchases as stated in the Terms & Conditions.

Yes, Reward coupons are one-time use only. If the entire amount is not used, the remainder is forfeited.

There is no limit to the number of Reward coupons you can earn within a month! But you can only receive 5 5 CAD Rewards per day.

If you have earned more than five Rewards, you will receive five Rewards daily until all earned Rewards have been issued.

You can redeem multiple Reward coupons for a purchase in-store by notifying the store associate of how many you wish to redeem.

In the province of Ontario, no more than 50 CAD in Rewards may be redeemed at a given time. In addition, Reward coupons may not be redeemed on any item which is 50.01 CAD or greater.

Points will be removed if the full value of a purchase is returned. If the purchase is partially returned, points will not be removed.

If you make a full return after a Reward has been issued, the relevant points will still be removed and your balance may turn negative.

If you return an item bought using a Reward coupon, we will refund the amount you paid for the item. Unfortunately, we cannot refund the Reward coupon.

There are a couple of reasons why. Internet service and email providers often mistakenly send incoming emails to Spam/Bulk/Junk email folders. Please check if your email is in one of these folders. If you still cannot find our email, it could be that your email address was miskeyed when you signed up. Please contact customer services at 1-800-252-4737 and we will be happy to research for you.

IMPORTANT: Please add [email protected] to your personal email address book to help ensure our emails are delivered to your inbox.

Do not worry! A store associate will be able to find your available Rewards when you provide your email at checkout.

You can also find your Reward coupon by logging into your account at claires.com.

Another option is to contact customer service at 1-800-252-4737 for help.

You will need to re-subscribe to our email list using a different email address from the one attached to your C.CLUB account.

You can adjust your email settings or contact your email provider for guidance on how to remove an email from your spam/junk mail list.