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Track your order 24 hours a day, 7 days a week! If you do not have your order number, log in to your account to see your order history.
Order Submitted – “Placed”: You've successfully completed the checkout process at claires/icing.com. Your order has been accepted and will be sent for processing to ensure your purchase reaches you on time.After your order is past “Submitted”, we are not able to cancel or modify your order.
Order Processing – “In Progress”: Our fulfillment center is working hard to fill your order and your package will be sent as soon as possible. We are not able to cancel or modify your order once it is “In Fulfillment”.
Shipped/Complete: Your order has been completely filled and shipped, and you have been billed via your payment method for all the items we've shipped to you.
Partially Shipped: Part of your order has been shipped. One item or another are no longer in stock. Items may become back in stock so check our website.
Cancelled: Your order has been canceled, and you will not receive any merchandise or be billed for the transaction. Your payment method may show a temporary charge, but that charge will be reversed and you will not be billed for this order.Returned: We've received your returned merchandise and credited your account accordingly.