Claire’s Mobile App Privacy Policy
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Information We Collect
A. Information You Submit
B. Information We Collect Automatically - App Permissions
- How We Use the Information We Collect
- Sharing of Your Information
- Sweepstakes and Contests
- External Links and Features
- Personal Information from Children
- Your Choices
- California Residents
- Information for Users Outside the United States
- Security
- Questions/Changes in Policy
This Privacy Policy applies to personal information obtained through the Claire’s mobile application (the “App”), which is operated by Claire’s Stores Inc. (“Claire’s”, “we”, “us”, “our”). This Privacy Policy explains our practices and governs the use of personal information Claire’s collects from you or about you through the App.
For information on our collection of geolocation, see section 1.B, “Information We Collect Automatically”.
By further downloading, using, creating an account, or registering on the App you agree to this Privacy Policy and consent to the collection and use of your personal information as described in this Privacy Policy. Please also review the Terms of Use , which govern your use of the App and any content you submit to the App.
1. Information We Collect
A. Information You Submit
We, and our vendors, may obtain personal information that you provide to us directly, for example, data you submit when you complete contact forms, sign up for marketing or informational newsletters, and shop or complete an order on the App. Personal information we collect may include your name, mailing and billing address, username, email address, phone number, date of birth, and payment processing information.
If you submit the personal information of another person, you represent that you have obtained the authorization from that person to submit such personal information to us.If you use www.claires.com, information collected through the App related to your Claire’s account and settings may not be synchronized between the App and www.claires.com.
B. Information We Collect Automatically
In addition to any personal information or other information that you choose to submit through the App, we and our vendors use a variety of tracking technologies that automatically or passively collect certain information whenever you interact with the App. This type of usage information may include the device you are using, your IP address, device ID, other unique identifier, geolocation, all of the areas within our App that you visit, and the time of the visit. We may use GPS (global positioning systems) software, geo-filtering, and other location-aware technologies to locate you, sometimes precisely, for purposes such as verifying your location and delivering or restricting content based on your location. Our “store locator” feature may access and use information about your device location (e.g., based on your IP address) to suggest appropriate store locations. Our App may be personalized based on various information we may have about you to provide you with more location-relevant content.
We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties.
We or third parties may collect personal information about your online activities over time and across different online services when you use the App.
2. App Permissions
Depending on your device or App permission settings, the App may automatically collect the following information from your device:
1) Location (may include precise location and approximate location)
2) Stored information and files (the App may be able to read, modify, or delete the contents of your shared storage)
3) Camera (may allow the App to take pictures and videos)
4) Other information (for example, the App may be able to view your network connections, obtain full network access, control vibration, run at startup)
3. How We Use the Information We Collect
We use your information for many purposes, such as to: (i) provide various products or services to you, including by processing your orders, returns, and payments; (ii) analyze trends and conduct research about improving our products and services; (iii) provide support and respond to questions from customers and App users; (iv) improve the App, products, or services; (v) learn about customers’ needs; (vi) contact consumers for research, informational, and marketing purposes, including customizing our product recommendations to you based upon your information and purchases; (vii) track traffic patterns and App usage; (viii) enable online ordering and provide customer service with respect to such orders; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy issues, network functioning, and troubleshooting; (xii) investigate claims and/or legal actions, violations of our policies and procedures, and compliance with relevant applicable laws and legal process; (xiii) comply with applicable laws, regulations, or legal process as well as industry standards and our company policies; or (xiv) prevent, investigate, identify, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies. We will store your personal information for no longer than is necessary for the performance of our obligations or to achieve the purposes for which the information was collected, or as may be permitted under applicable law.
4. Sharing of Your Information
We may share information we collect about you with our subsidiaries and affiliates worldwide. From time to time we may enter into an arrangement with another company that is not owned by or affiliated with us to provide additional features on the App. These arrangements may include business partners, sponsors, and co-branded online services (referred to here as “co-branded services”). Any information, including personal information, that you provide on one of these co-branded services may be shared with these partners. By participating in activities or providing your information on these co-branded services, you consent to our providing your information to those partners. Separate privacy policies may apply to these partners’ uses of your personal information.
We may use vendors to help us operate our business and the App, or administer activities on our behalf, such as accepting and fulfilling your order, sending emails, serving advertisements, order fulfillment, sweepstake administration, App maintenance, and customer service. For advertising purposes, we may share with vendors your information, including your personal information (such as your email address) and information we collect automatically.
We may share your personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction), including negotiations of such transactions. We further reserve the right to sell or transfer any information we obtain through the App in connection with any joint venture, partnership, merger, or other collaboration with another organization.
Information, including personal information, may also be shared: (i) as permitted by law; (ii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or (iii) to enforce our policies, or to protect legal rights, property, or safety.
5. Sweepstakes and Contests
We may use your personal information to send you marketing materials, to conduct surveys, contests, sweepstakes, and to award prizes. We may request additional information to participate in contests and surveys (such as your photos, personal opinions, preferences, and interests). Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose your information. Contact information will be used to notify the winners and award prizes.
6. External Links and Features
The App may contain links to, or features facilitated by, other online services. We are not responsible for the privacy practices, advertising, products, or content of online services that Claire’s does not control. Please note that other online services have their own privacy policies and Claire’s is not responsible or liable for these policies.
7. Personal Information from Children
The App is not intended for children under the age of 13 and we do not knowingly collect personal information online from individuals under age 13. If we become aware that we have obtained personal information from a child under age 13 we will delete such information in accordance with applicable law.
8. Your Choices
If you have a registered account with Claire’s, you may log in and visit the “My Account” section to update certain personal information details such as saved addresses. To update additional personal information details, such as your contact information, please log in to your Claire’s account on claires.com and visit the “My Account” section. If you use www.claires.com, account information changed through the App may not be synchronized between the App and www.claires.com.
9. California Residents
California residents may have certain rights under the California Consumer Privacy Act and California’s “Shine the Light” law, as set forth in our California Consumer Privacy Notice here.
10. Information for Users Outside the United States
If you are downloading or using the App from outside the United States, please be aware that Claire’s is based in the U.S. and the information we obtain through the App will be transferred to, processed, and stored on our servers in the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.
For users in the European Economic Area, including the European Union, please refer to our EU Privacy Notice.
11. Security
We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through the App. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the App.
12. Questions/Changes in Policy
If you have questions or concerns with respect to our Privacy Policy, please contact us at [email protected]. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy.